FAQ
What are interchangeable badge reels and lanyards?
Our interchangeable badge reels and lanyards let you switch designs in seconds. Simply choose a badge reel or lanyard base, then collect and swap add-ons to match your mood, outfit, season, or specialty.
Do I need a badge reel or lanyard before purchasing an add-on?
Yes. Plastic and hardboard add-ons attach to one of our interchangeable badge reel or lanyard bases. If this is your first order, you'll need to purchase a compatible badge reel or lanyard.
What's the difference between plastic and hardboard add-ons?
Plastic add-ons are lightweight, durable, and easy to clean. Hardboard add-ons have a smooth, glossy finish with vibrant colors that are also easy to clean. Both are interchangeable and fit our compatible badge reel and lanyard bases.
Will your add-ons fit badge reels from other companies?
Our add-ons are designed to work with Badge Beauties interchangeable badge reel or lanyard bases. We cannot guarantee compatibility with products from other brands.
Can I buy just the badge reel or lanyard?
Absolutely! Badge reels, lanyards, and add-ons are all sold separately so you can build the combination that's perfect for you.
How quickly will my order ship?
Most orders ship within 1 to 2 business days. You'll receive a shipping confirmation with tracking as soon as your order is on its way.
Do you offer free shipping?
Yes! Orders of $35 or more qualify for free standard shipping within the United States.
Can I return or exchange my order?
Please review our Refund Policy for complete details. If your order arrives damaged or there's a problem with your purchase please contact us.
Are your products waterproof?
Our products are made to withstand everyday use, but they should not be submerged in water.
Can I request a custom design?
Please contact us.
How do I change my shipping address?
Contact us as soon as possible after placing your order. If your order hasn't shipped yet, we'll do our best to update your address.
How can I contact you?
Email us anytime at hello@badge-beauties.com and we'll get back to you as quickly as possible.